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Tenant Assist UK

Fees & Guarantee

THE "CLIENT-FIRST" PROMISE

Transparent Pricing. No Hidden Costs.

We believe you should never have to pay to find out if you have a legal case. All initial document audits are 100% Free. We only charge once we have confirmed a viable path to your recovery or rent freeze.

Rent Increase

Summary

  • Initial Audit: Free
  • Our Fee: £103
  • Government / Court Fees: £47 (Fixed)

Details

This covers the £47 HMCTS fee to lodge your Form MR1 and our £103 Our fee for market analysis and case filing.

The Result

This triggers an immediate legal “Stay,” freezing your rent for up to 6 months while the Tribunal reviews the case.

Deposit Dispute

Summary

  • Initial Audit: Free
  • Our Fee: £125
  • Government / Court Fees: £0 (Internal ADR)

Details

If your landlord protected your deposit correctly but is making unfair claims for cleaning or damage, we build your Our Evidence Pack.

The Result

We manage the submission to the DPS/TDS/MyDeposits dispute service. No court fees are required for this route.

Deposit Compensation

Summary

  • Initial Audit: Free
  • Our Fee: 25% (Success Fee)
  • Government / Court Fees: £377 (Part 8 Claim)

Recovery

If you win, we always ask the judge to order the landlord to reimburse your £377 in addition to your compensation.

Licensing (RRO)

Summary

  • Initial Audit: Free
  • Our Fee: 25% (Success Fee)
  • Government / Court Fees:
    • Application: £114 (Paid to the First-tier Tribunal to start the claim)
    • Hearing: £227 (Only payable if the case proceeds to a full hearing)

Negotiation Focus

We aim to settle your case during the initial negotiation phase to avoid the £227 hearing fee and get your money faster.

THE "NO WORSE OFF" GUARANTEE

For Fixed Fee Services

If the total financial benefit you receive (rent saved or deposit recovered) is less than the fee you paid us, we will refund our fee in full.

For Success Fee Services

We work on a No-Win, No-Fee basis for our time. If we do not secure a settlement or a court award, you do not pay us a penny for our labour.

FREQUENTLY ASKED QUESTIONS

"Why is the Deposit Compensation fee so high (£377)?"

This is the mandatory UK Court fee for a Part 8 Claim. It is set by the government to open a formal legal case in the County Court.

Only after the money has been awarded or settled. We take our fee from the final amount recovered, so you are never out of pocket for our professional time.